Terms & conditions
- Our Terms
These Terms explain how you may use the webSite (the Site).
References in these Terms to the Site includes the following webSites and all associated sub domains and web pages: www.tambourine.store.
You should read these Terms carefully before using this Site.
By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.
These Terms will remain in effect while you use the Site. You may terminate your account at any time. We may terminate your account for any reason upon notification. If your account is terminated, you will not beentitled to use any outstanding account Tokens.
If you do not agree with or accept any of these Terms, you should stop using the Site immediately.
If you have any questions about the Site please contact us by email at hello@tambourine.store.
- DefinitionsContent
Means any text, images, video, audio or other multimedia Content, software or other information or materials submitted to or on the Site.
TermsMeans these Terms and conditions of use as updated from time to time.
Intellectual property rightsMeans rights such as Copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world).
Unwanted submissionHas the meaning given to it in the section entitled “submitting information to theSite”.
Privacy policyMeans the policy which governs how we process any personal data collected from you.
SiteHas the meaning given to it in clause 1a
We, us or ourMeans Tambourine Group Limited office of which is at: 15 Beulah Rd, London, E17 9LG, UK. References to us in these Terms also includes any group companieswhich we may have from time to time.
You or yourMeans the person accessing or using the Site or its Content.
TokensRefers to the invented digital currency used to trade items on the Site. For indicative purposes only in exchange for the retail value of an item listed on the Site. Tokens cannot be exchanged for money.
- Description of the Site
Our Site offers users an online marketplace platform which allows users to trade (by offering for sale or purchasing) fashion items solely in exchange for Tokens.
When you offer your items for sale to other users, the item will be designated a token value based on the item loading criteria and retail price. Other users may either purchase your item for the designated token value or offer a different token value for the item.
Each user earns Tokens through the sale of his/her own items or gain them from as us an award for loading an item onto the Site.
- Using the Site
The Site is for your personal and non-exclusive use only. As long as you comply with these Terms of use Tambourine Group Limited grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.
You may not use any “page scraper”, “robot”, “spider”, “deep link” or other automatic device, programme, algorithm or methodology, or any similar or equivalent manual process, to access, copy, acquire or monitor any part of the Site, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site.
You may not attempt to gain unauthorised access to any part or feature of the Site, or any other systems or networks connecting to the Site or to any of our servers, or to any of the services offered on or through the Site by password “mining”, hacking or any other illegitimate means.
You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
You may not use this Site or any Content for any purpose that is unlawful or prohibited by these Terms of use, or to solicit the performance of any illegal activity or other activity which infringes our rights or those of other users.
The Site is intended for use only by those who can access it from within the UK. Ifyou choose to access the Site from locations outside the UK, you are responsible for compliance with local laws where they are applicable.
You agree that you are solely responsible for:
All costs and expenses you may incur in relation to your use of the Site; and
keeping your password and any other account details confidential.
Our services are not targeted towards, nor intended for use by, anyone under the age of 18. If you are under the age of 18, you are not permitted to use our services.
The information you submit to us through the Site, including as part of your account creation, registration or membership, item descriptions must be truthful,accurate and current. You are responsible for maintaining the accuracy of such information. If we believe that your information is not truthful, accurate or current, we have the right to terminate, suspend or refuse you access to the Site.
You hereby warrant that each item offered by you for sale through the Site is owned by you, or that you are otherwise permitted to sell it to other users through the Site. In addition, you hereby warrant that any item offered by you forsale through the Site does not infringe third party rights including without limitation intellectual property rights, consumer rights etc).
We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us at hello@tambourine.store.
We may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any Terms or policies to which they refer or any applicable law.
- Payment and Tokens
The Site operates using a token currency you cannot make payments for items on the Site using currency other than Tokens. However, payment information may be obtained to process subscription fee and shipping requests made through the Site. We use a third party to process these payments which directly obtains and handles your credit/debit card and other payment information.
As Tokens are a digital currency that can only be used within the Site, they are not a legal tender, debt or obligation and cannot be bought or sold for money.
If an item is found to have been misdescribed when sold, any cost of returning these items will be at your expense. We have the authority to cancel Tokens for any reason effective upon sending notice to you at the email address you provide whilst registering or such other email address as you may later provide. If an item has been missed sold, the buyer will be reimbursed with the equivalent Tokens.
- Ownership, use and intellectual property rights
This Site and all intellectual property rights in it, including but not limited to any Content, are owned by us, our licences or both (as applicable). We under licensers reserve all of our and their rights in any intellectual property in connection with these Terms. This means, for example, that we and they remain owners of them and free to use them as we and they see fit.
Nothing in these Terms grant you any legal rights in the Site other than as necessary to enable you to lawfully access the Site as intended and authorised by us. You agree not to adjust to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular any digital rights or other security technology embedded or contained within the Site.
To the extent you provide any feedback, comments or suggestions to us regarding the Site, we shall have an exclusive, royalty-free, fully paid up, worldwide, perpetual and irrevocable license to incorporate the feedback into any current or future products, technologies or services and use such feedback for any purpose all without further compensation to you and without your approval. You agree that all such feedback shall be deemed non-confidential. Further, you warrant that your feedback is not subject to any license Terms that would purport to require us to comply with any additional obligations with respect to any current or future products, technologies or services that incorporate any feedback.
You understand and agree that we may edit and delete any Content uploaded to the Site. You are solely responsible for the Content you upload to the Site. By uploading Content to any public area of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to us an irrevocable, perpetual, non-exclusive, fully paid, worldwide licence to use, copy, perform, display, and distribute such information and Content and to prepare derivative works of, or incorporate into other works, such information and Content, and to grant and authorise sublicenses of the foregoing.
- Submitting information to the Site
While we try to make sure that the Site is secure, we cannot guarantee the security of any information that you supply to us. We therefore cannot guaranteethat it will be kept confidential. For that reason, you should not submit any patentable ideas or patent applications, advertising or marketing suggestions, prototypes or any other information that you regard as confidential, commercially sensitive or valuable (unwanted submissions) to the Site.
We may use any unwanted submissions as we see reasonably fit on a free of charge basis (bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive or valuable because we do notmanage the Site to check for these matters). Therefore, we will not be legally responsible for keeping any unwanted submissions confidential nor will we be legally responsible to you or anybody else for any use of such unwanted submissions.
Because we do not control user Content, you acknowledge and agree that we arenot responsible for any user Content and we make no guarantees regarding the accuracy, suitability, or quality of any user Content. your interactions with other users on the Site are solely between you and such user. You agree that we will not be responsible for any loss or damage incurred as a result of any such interactions. If there is a dispute between you and any user, we are under no obligation to become involved. We are not liable for any statements or representations provided by users.
- Accuracy of information and availability of the Site
While we try to make sure that the Site is accurate, up to date and free from bugs, we cannot guarantee that it will be. Furthermore, we can't guarantee that the Site will be fit for suitable or any purpose. Any reliance that you may place on the information on This Site is at your own risk.
We may suspend or terminate operation of the Site at any time as we see fit.
You may have certain legal rights when using the Site (such as if the online Terms and conditions for the supply of goods apply to you). These are also known as ‘statutory rights’ as they are derived from laws such as the Consumer Rights Act 2015.
Content is provided for your general information purposes only and to inform youabout us and our products and news, features, services and other webSites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.
while we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise uninterrupted use by you of the Site.
- Limitation on our liability
Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) we are not responsible for any losses. This exclusion shall include, but not be limited to:
- losses that:
- were not foreseeable to you and others when these Terms were formed; or
- that were not caused by any breach on our part
- business losses; andlosses to non-consumers.
The Site merely coordinates between users in order to facilitate the sale of items in exchange for Tokens. We do not own, sell, control, manage, endorse or sponsor any of the items on the Site. We shall not be responsible or liable, directly or indirectly, for any damage or loss, cost or expense incurred by you or any other person as a result of or in connection with the exchange of items with other users. We take no part in the delivery of purchased items to users and we do not guarantee the delivery of items from one user to another. It is the sole responsibility of the user selling the item to ensure delivery of the item to the other user.
- losses that:
- Rights of third parties
No one other than a party to these Terms has any right to enforce any of these Terms.
- Disputes
We will try to resolve any disputes with you quickly and efficiently.
If you are unhappy with those please contact us as soon as possible.
If you and we cannot resolve the dispute using our complaint handling procedure, we will:
- Let you know that we cannot settle the dispute with you; andgive you a certain legally required information about our alternative dispute resolution provider which is run by the Chartered Institute of arbitrators at 12 Bloomsbury square, London, WC1A 2LP, UK.
If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.
Relevant United Kingdom law will apply to these Terms.
- Contact us
If you have any questions concerning these Terms, please email us at hello@tambourine.store.